Program Manager (Contract)

Job Location(s) US-MA-Needham
Job ID
IDG Communications
Online Media
Customer Experience
Employee Type
Career Level
Experienced (Non-Manager)


IDG Communications is looking for an experienced, pro-active and customer focused Program Manager to join our Customer Experience team, on a contractor basis. The main objective of this contractor role is to ensure timely delivery of programs for our clients in close collaboration with sales, editorial and customer experience teams.

In this role you are is responsible for planning and the delivery of products to clients, proactively monitoring its progress, resolving issues, communicating and initiating appropriate actions. Managing both the dependencies and the interfaces between internal departments. Ensuring a successful, on time outcome within budget, assisting our clients achieve their objectives.

The perfect candidate has a global mindset, in depth experience managing complex programs, and knowledge of media and marketing. Knowledge of and strong affinity with Information Technology would also be a benefit, but not essential.

Contract duration is 6-8 months.


  • Client Management, including communication and internal project management
  • Managing and aligning the multiple workstreams in delivering program elements
  • Regular briefings and updates with clients and internal departments
  • Creating and maintaining project documentation and systems (CRM)
  • Budget management of the programs


  • Extensive experience in managing programs, preferably in media
  • Data driven and tech savvy attitude
  • The ability and resilience to work to tight deadlines
  • Strong organizational, project management, and communication skills
  • Leadership in how to manage internal and external stakeholders
  • Strategic focus with solid business knowledge, global business acumen

Successful applicants for this position must be fully vaccinated against COVID-19 as a condition of employment.  Requests for reasonable accommodation based on disability or religion will be considered on an individual basis.


Please upload a formatted version of your resume and cover letter during the application process.


IDG is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.


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