Account Coordinator

Job Location(s) US-MA-Needham | US-NY-New York | US-CA-San Francisco
Job ID
IDG Communications
Customer Success
Customer Experience
Employee Type
Regular Full-Time
Career Level


IDG, a global media, data, and services company, is seeking an Account Coordinator to join its Customer Success team in the neighborhood of San Francisco, New York City, or in Needham, MA! Excellent benefits including health (medical, dental, and vision), 401k, and time off allocations are available to all employees starting day one of employment.

If you are a self-starter interested in learning the in's and outs of media, this is the position for you. We are looking for someone who loves to multitask and can adapt quickly in a fast-paced, deadline and detail-oriented environment. Ideally, you will have knowledge of the digital advertising world learned through past college coursework, internships, or prior positions you have held.


As a key contributor to the sales team, core responsibilities of an Account Coordinator include:

  • Supporting digital sales efforts by providing outstanding customer service to advertisers & agencies
  • Maintaining sales/client files and databases
  • Revenue tracking for forecasting
  • Conducting analyses on competition
  • Facilitating ad production - Managing sales projects – Campaign Management
  • Developing presentations, insertion orders, and statements of work
  • Providing general administrative and office support


  • Top-notch organizational, time management and oral/written communication skills
  • Advanced knowledge of Microsoft Office programs, specifically Excel and Power Point
  • Possesses a high degree of professionalism and an eye for detail
  • Minimum of 2 years administration experience preferred
  • Sales support experience as well as is a plus
  • Familiarity working with Agencies a plus

Successful applicants for this position must be fully vaccinated against COVID-19 as a condition of employment.  Requests for reasonable accommodation based on disability or religion will be considered on an individual basis.


Please be sure to upload a formatted version of your resume and cover letter during the application process.


IDG is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.


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